DAX Jewellery uses the services of the best transport/carrier agencies such as FedEx, DHL, and UPS for reliability, secure and on-time shipment.
Normally the shipping company FedEx, DHL, UPS will take to anywhere from 5-10 working days for delivery of your package. This period may exceed in a case of any delay due to natural calamity.
DAX Jewellery shall not give any refund, returns, replacement & exchange for a reason of delay caused due to the carrier agency.
The orders will be shipped to the shipping address provided by the customer and DAX Jewellery will not be responsible for the delay of shipment due to wrong or incomplete shipping address. In the event of a reshipment of the same order, customers will be responsible for paying re-shipping charges for the reshipment and any related fines/penalties.
DAX Jewellery will not ship any of the order unless and until the full payment will get deposited to our bank account, credit card or PayPal. Shipping Charges are based on weight, Volume metric and destination country.
Billing Address shall mean the address where a customer receives the credit card bills. Shipping address shall mean the address where the order shall have to be delivered.
DAX Jewellery will not be responsible for the delay and loss of the shipment due to failure to pay the duties and taxes at the place of destination of the shipment. Shipment will be charged to Customs Duty by the government of the destination country.
The rules and rates related to Customs Duty vary widely from country to country and it not possible for us to predict or control those. It is a responsibility of the customer to pay all import duties and taxes for the shipment at the place of respective destination. DAX Jewellery will not be responsible for any such duties and Taxes applied at the Time of the import of the shipment. Also, it is the customer’s responsibility to produces the necessary documents to clear the shipment at the Time import.
In case customer wishes to avail other alternate shipping options, DAX Jewellery may then suggest other options. Please send an email to firstname.lastname@example.org for further details.
Once a package is handed to the transport/carrier agency, they will issue tracking numbers for each shipment so you can follow the progress of the package as it travels to its destination. DAX Jewellery will send email contain the transport/courier agency’s website details along with tracking number and expected date of delivery.
Please note that tracking numbers for orders shipped may take up to 24 business hours to become active on the carrier's websites.